Observing better

☎ Don't know what to look for ? Learn from people's questions & stories 2 Bring in experts Forgetful Take notes Track in the moment Scattered observations Don't know how to describe Read, watch videos 2016-05-18f refe Don't know to Inattentive how to differentiate &&& Exposure, × Reduce distractions experience Draw diagrams, Notes record Need sense of ratios or time Take notes, review before discussions Build tracker Need sense of trends, changes Review am Visualize and visualizations Before/ after & Survey/study Messy data take time Think about what to look for (balance) Overflow memory Track in the moment 0 Simplify Fracker B}D aggregate annotate Focus